At cosmic we believe in everlasting relationships with our valued customers. This is right from understanding their specific needs and requirements, on-time delivery, installation, commissioning and providing lifelong support for our products.
We offer preventive maintenance, during the warranty period for both the UPS and its heart which is the battery. Our highly trained Service staffs provide this periodic checks and maintenance to enhance the product life.
For products that are out of warranty period we do offer Annual Maintenance Contracts (AMC). The pricing of this depends on the UPS and Battery capacity. We also provide AMC on other make/brand UPS too. Feel free to contact us to get further information on AMC.
For our customers whose power needs change or are looking for products with newer technology and features, we do offer Upgradation of the existing product. If there is a technical limitation, then we can also work on a Buy-Back option. This Buy-Back option is also available for customers who would like to exchange other make/brand UPS systems with Cosmic